Effective Date: July 2026
At Bediva, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.bediva.co.uk, create an account, or purchase products from our store.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Telephone number
- Billing and shipping address
- Payment information (processed securely through our payment providers)
- Order history
- IP address
- Browser and device information
- Cookies and website usage data
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Manage your customer account
- Provide customer support
- Improve our website and shopping experience
- Send order confirmations and shipping updates
- Send promotional offers and newsletters (only with your consent)
- Detect fraud and maintain website security
- Comply with legal obligations
Payment Security
Bediva does not store your full payment card information. Payments are processed securely through trusted third-party payment providers using encrypted technology.
Cookies
We use cookies to:
- Remember your preferences
- Keep items in your shopping basket
- Analyse website traffic
- Improve website performance
- Personalise your shopping experience
You can manage or disable cookies through your browser settings.
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics may collect anonymised information including:
- Pages visited
- Time spent on the website
- Device type
- Location (approximate)
- Referral source
This information helps us improve our services.
Marketing Communications
If you subscribe to our newsletter, we may send:
- Product launches
- Exclusive offers
- Seasonal promotions
- Company news
You may unsubscribe at any time using the link provided in every email.
Sharing Your Information
We never sell your personal information.
We may share limited information with trusted service providers including:
- Payment providers
- Shipping and delivery partners
- Website hosting providers
- Analytics providers
- Marketing platforms
These providers only process information necessary to perform their services.
Data Security
We use industry-standard security measures to protect your information, including:
- SSL encryption
- Secure payment gateways
- Website security monitoring
- Restricted access to customer information
While no online service is completely secure, we continuously work to protect your data.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Withdraw marketing consent
- Request a copy of your personal data
To exercise these rights, please contact us.
Data Retention
We retain your information only as long as necessary to:
- Complete your orders
- Meet legal and accounting obligations
- Resolve disputes
- Prevent fraud
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Bediva
Website: www.bediva.co.uk
Email: info@bediva.co.uk